Assistance
When you take out car insurance your most important aim is to receive cover against any loss that could arise from owning a car such as theft, carjacking, accidents and claims from third parties. But car insurance offers you much more – they offer you assistance.
When you phone your insurance company for assistance with a claim you expect superior client service from them, it is your right as a consumer and, after all, a service you pay for. Assistance provided by car insurance companies come in many forms, think of Roadside Assistance, Medical Assistance and Flat Tyre Assistance to name but a few. Most insurance companies will even offer you map assistance when you are lost on some lonely road.
Medical Assistance is an extremely important service and can save your life after a serious accident, the insurer may even go the length of airlifting you to a hospital. This service is not only available while you are driving but also at home should you need help after an incident. In times of crises we often forget that we have access to the assistance offered by our car insurance companies.
As with any insurance policy – do not automatically assume that you have a specific type of assistance, some are only available if you take out comprehensive car insurance. Always check your policy document to know exactly what cover and assistance you have available and keep the emergency telephone numbers at hand.