Reporting of a car insurance claim is never an enjoyable happening. Whether you have been involved in an accident, or your car has been stolen or you were the victim of a carjacking incident – it will be accompanied by stress or even trauma. You can make your life easier at this difficult time by ensuring that you are as prepared as one can possibly be for the unknown.

In car insurance it is important to ensure that you have the details of your insurance company at hand whilst driving. Also make sure that you display the details of your insurance company’s towing instructions on the sticker provider by your car insurer.

Each insurance company will have time limits on how long you have to report a claim after the incident such as the theft or accident. There will also be a time limit for having reported the incident to the police. Not all car insurers have the same limits and it is very important to make sure you know the details stipulated in your policy document. If you exceed the time limit not even the Ombudsman will be able to help you. Also report the claim in the manner required by the insurer; usually a prescribed form needs to be completed.